This is a great brewer. It is our third Bunn, first lasted about a year an began to leak. Called customer service and they shipped us another one, no hassle, and it lasted about 5 years. Seems like a reasonable time considering it is used 365 days a year. You do have to delime on occasion ( about every 2 months for us ). Great tasting coffee, and quick, combine that and good customer service, keeps me coming back!
Drinking coffee for 45 years or so and or the past 5 years roasted our own coffee, we have gone though any number of both cheap and premium drip coffee brewers, I can say without hesitation that the BUNN Velocity Brew NHS is the best brewer I've had the pleasure to have used. I purchased a very early NHS system that lasted until 2012, when one of the heating elements failed. BUNN's customer service gave us a very generous ($66?) price on any BUNN brewer we liked. Our new stainless NHS brewer is more attractive and brewed excellent coffee right out of the box.
I have to say that I'm at a loss regarding some of the negative comments. The carafe pours without drips IF you press down on the lid opening lever (under your thumb) while pouring. Lid closes well, keeping air off the brewed coffee. We also pour our fresh coffee into a sealed vacuum carafe right after brewing. Keeps coffee fresh and hot. Coffee not hot enough? Not with our NHS. Temperature of water coming out is a consistent 202 degrees F throughout the brewing cycle. Noisy? Nope, our Starbucks Barista brewer made more gurgling noises for the 15 minute brew cycle. Slow? I don't think so. Our NHS brews in approx. 3 minutes flat and is ready to brew another pot in under 10 minutes. Durability - our first NHS lasted over 10 years. Cleaning - piece of cake if following the BUNN instructions. Of course your water hardness will dictate how often you need to clean. Failure to clean a brewer (BUNN or others) will seriously effect the longevity and noise level you get.
Results of our experience: 8 out of 10 of our friends whom have sampled our coffee have a BUNN brewer today.
I cant believe how bad this bunn coffeemaker is, the temp is awful, every cup you have to microwave and it is impossible to pour water in it or pour coffee in a cup without a disaster, an absolute piece of garbage, I have had two bunn coffeemakers before this one and they were great, im done with bunn!!
Have purchased Bunns for years. After my old GRB gave out, we upgraded to a Velocity NHS with stainless steel tank and swivel top. It took FOREVER to get a pot of coffee plus when the water reheated in the tank it was so noisy it would drive you out of the room. Complained to Bunn and they very graciously replaced it with a new Velocity NHS. I was so excited to have a new pot that would be quiet. WRONG!! Right out of the chute, it was noisy and slow but persevered with it, running vinegar through it and rodding it out. That would last about 2 pots of coffee. Immediately the cleaning tool was bent and wouldn't go through to clean the pot (was afraid to use the old metal rod I had from earlier purchases)
and it kept getting noisier and noisier. I was embarassed to complain to Bunn again because in the past they have been so gracious to honor the warranties when we had complaints. Recently my husband got VERY upset with the noise the Bunn was making and threw the pot into the garbage. We went shopping and bought a new Velocity GRB model. It has been WONDERFUL--quiet, fast and hot coffee in 3 minutes not 15! Even as a disgruntled customer, we refuse to give up the convenience of a fast, hot cup of coffee first thing in the morning (and all day long). When this pot gives out, I may have a lot of trouble convincing my husband that we buy another Bunn. Come on, folks, get the bugs worked out of your product if you want to keep your customers!
My mother used Bunns for as long as I can remember and I've used them since I've been on my own. My previous Bunn had started leaking water and coffee from under the heating unit so my husband bought this one. You CANNOT pour a cup of coffee without it running all over the countertops...not drips but huge puddles! Honest to goodness, a $100+ coffeemaker and you can't design a carafe that doesn't spill everywhere? Yes, it's clean, and it's been doing it since we got it. I am ready to go back to waiting 5-7 min. for my coffee to run through with a traditional maker that costs $25. My older Bunn makers would last 8-10 years but the leaky one only lasted about 3, and this new one will likely be replaced long before it breaks because I'm tired of pools of coffee on my countertops. From what I'm seeing online, this is a problem with several models and has been going on for a few years. You can be cheap with a leaky pot but I expected more from Bunn.
when you think of bunn you think of quality , not with the velocity. i had to return this coffee maker twice after it stopped workng and now that this has worked for a year i feel lucky . but i can only pour at 45deg because the thermus pot drips all over the counter . my krups worked for years and still dose. i will not get much more coffee out of this maker. stay away...
I have owned a couple different models before I purchased this one but it has been a while since I owned a Bunn. I thought that maybe they would have fixed the carafe by now. You cannot pour coffee out of the carafe without spilling coffee without pouring extremely slow. I also find that the temperature is too low for this coffee pot. I have to heat up my fresh brewed coffee in the microwave before I drink it.
Don't think I will buy another one... I like how fast it brews but the other issues are not worth it.
I owned a commercial grade Bunn pot for years, but with our kitchen remodel, I found I no longer had a spot where the large unit would fit and make sense. I tried other brands and went through 4 pots in about 2 years. (The last one leaked two days out of the box!) I found this model at a local department store and bought it. The quality is so much better than other popular brands (porcelain warming plate, for example) and the coffee it makes is smooth and HOT! And, the fact that I have a pot of coffee in three minutes is a bonus. Thank you, Bunn!
our email list
©2010-2013 Bunn-O-Matic Corporation