About Bunn

BUNN was founded in 1957 and developed the first paper coffee filter for commercial use. Today we continue to design and manufacture innovations in home coffee brewers and commercial beverage equipment from our headquarters in Springfield, IL. For more than 35 years, people have been using BUNN home coffee brewers to enjoy commercial quality coffee at home.  We manage the science behind good brewing so you can always brew better coffee. We strive daily to live our core values of Honesty, Integrity and Courtesy as we help you to brew, and enjoy your best cup of coffee. Thank you for letting us be part of your coffee ritual.

Our History

Our history is built on the idea that we design machines to produce great results in the cup whether you're enjoying a beverage from our commercial customers or coffee that you brewed at home. There have been many innovations in our history, but here are a few that detail our home coffee business.

BUNN Divisions
Press Center
Contact Us

If you are unable to find answers to your question in our Support section, please give us a call or send us an email by using the links below.

United States

Home Brewers (Velocity Brew, Phase Brew, My Cafe):

800-352-2866  or complete a Parts and Services form

(Please be prepared with the model name of your coffeemaker and the date code located on the metal prongs of the plug, bottom, or back of your unit).

Consumer Service is available from 7am to 5pm CT, Monday-Friday. Call volumes are higher on Mondays & Tuesdays, therefore you may encounter higher wait times.  We appreciate your patience.

1400 Stevenson Drive
Springfield, IL 62703


905-841-2775 (fax)

Send Email

BUNN Canada
280 Industrial Parkway South
Aurora, Ontario L4G3T9

BUNN® Launches trifecta® for home, state-of-the-art coffee and tea brewer
BUNN® Introduces My Café® Multi-Use Single Cup Brewer
Enjoy A New Style of Brewing Coffee and Tea at home with the trifecta® MB from BUNN®
BUNN® Phase Brew® Receives A Prestigious GOOD DESIGN Award- January 6, 2012
My Cafe In Store Demonstrations- July 28, 2011